Open Dialogue

Hi, I’m John Harris, President of JK Harris & Company, LLC. I’m very proud of the company I founded in 1997. I established the company because there was an under-served segment of the population that couldn’t afford the hourly services of a CPA or tax attorney. So, we developed a high-volume process that allowed the company to offer affordable services. We then quickly became the dominant force in the industry. In fact, we have grown into the nation’s largest tax representation firm. We help a lot of people every year with their IRS problems. We have an outstanding record of helping people and getting results.

But, like many large companies, we have people who complain about us. And those complaints can be very loud and visible when they are posted online. In fact, some people have gotten the idea that most of our customers complain. The fact is, while we’d like everyone to be happy with our services, the complaints you may have seen on the internet and other sources represent less than 1% of our total client base! But with the internet, those who want to be loud can be loud.

That’s one reason for writing this blog. To let those who are getting information about tax resolution on the internet know the truth. They should know the truth about our company, about how we work, about our services and fees, about how and why some things go wrong. And they should know about the great results we deliver for our clients and how happy they are with our services even if they don’t shout about it online.

On this blog my staff and I will talk about a wide range of tax resolution issues. We’ll also talk about what you should expect from our company–and what not to expect. Most of all we’d like to engage in a discussion. So please, use the comment opportunity on this blog to let us know what you think. BUT PLEASE read the Guidelines page first so you know what is appropriate to post on this blog and what is not.

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